HorrorBoard

Orders are processed within 1-3 business days of purchase. Standard shipping typically takes 7-14 business days for delivery within the United States. Expedited shipping options are available at checkout for an additional fee.

You'll receive a tracking number via email once your order ships. Please allow up to 48 hours for tracking information to update after receiving your shipping confirmation.

We currently ship to the United States, Canada, and select international destinations. International orders may take 14-30 business days to arrive and may be subject to customs fees or import duties determined by your local authorities.

If your order hasn't arrived within the estimated timeframe, please reach out to our customer service team and we'll help track it down.

We offer a 30-day return policy on all unused items in their original condition and packaging. To be eligible, items must be returned within 30 days of the delivery date.

How to start a return:

Email us at [your email] with your order number and reason for return. We'll respond within 1-2 business days with return instructions and a return shipping address.

Refund processing:

Once we receive and inspect your returned item, refunds are processed to your original payment method within 5-10 business days. Original shipping charges are non-refundable unless the return is due to our error.

Non-returnable items:

Personalized, custom-made, or on-sale items are final sale and cannot be returned unless defective.

Damaged or defective items:

If your item arrives damaged or defective, contact us within 7 days of delivery with photos and we'll send a replacement or issue a full refund at no cost to you.

Business Name: DND Ecom

Address: 8851 NW 119th St

Email: horrorboardsco@gmail.com

Customer Service Hours: Monday - Friday, 9AM - 5PM EST

We respond to all inquiries within 24 business hours. For fastest response, email us directly with your order number and question.

Business Name: DND Ecom

By purchasing from Horror Boards, you agree to the following terms:

Product Descriptions: We strive to accurately represent all products on our site. Colors, dimensions, and finishes may vary slightly due to handmade production processes and screen display differences. Each item is unique and may show slight variations that add to its character.

Pricing & Payment: All prices are listed in USD unless otherwise noted. We reserve the right to modify pricing at any time. Payment is required in full at time of purchase.

Order Modifications: Orders can be modified or canceled within 24 hours of placement by emailing us. After 24 hours, orders enter production and cannot be changed.

Intellectual Property: All content on this website, including images, text, and product designs, is the property of Horror Boards and protected by copyright laws.

Limitation of Liability: Horror Boards is not liable for indirect, incidental, or consequential damages arising from the use of our products.

Governing Law: These terms are governed by the laws of the State of Florida.

For our full Terms & Conditions and Privacy Policy, visit our footer links.